GOOD TO KNOW
A few practical answers.
When do rentals start?
Go2 Pro, Go2 EDU and R1 rentals start November 10, 2026. G1 rentals start December 15, 2026. Packages that include the G1 also start December 15. The calendar shows available unit capacity. You can reserve up to 365 days ahead, with at least 14 days of operating lead time.
Do you already own the robots?
The fleet is being acquired around future reservations. We only open a paid date when we have approved a plan to have the allocated robots on hand by then. Insurance and operating arrangements are completed before the service date.
How much do I pay when I reserve?
For personal bookings 90 days or more ahead, the first payment is C$100. The deposit then tops up to 25% at 89 days before the rental, with the balance seven days before start. Business customers can choose a 25% deposit, 50% prepayment or full prepayment. Your exact dated schedule appears at checkout.
Are taxes and extra fees shown?
Online checkout currently covers Calgary operated rentals and Calgary pickup for self-serve rentals. The quote shows rental charges, any applicable peak surcharge, the mandatory self-serve damage waiver and 5% GST. Security arrangements are disclosed separately. Shipping, travel outside Calgary and custom work require an agreed quote.
What if the robot will not be ready for my date?
We contact you and refund all amounts paid if we cannot provide the agreed service on the promised date. A replacement robot or a date change happens only with your agreement.
Can I rent a robot without an operator?
Yes, on the models offered in self-serve checkout, with a three-day minimum. Self-serve G1 rentals require an approved custom booking and qualification. Safe use and onboarding requirements apply.
Can you ship elsewhere in Canada?
Canada-wide self-serve shipping is part of the service plan. Contact us with your location and dates so we can confirm shipping, tax, return timing and the final price before accepting payment.
Can I cancel?
Your cancellation terms depend on whether you are booking personally or as a business and whether the rental is operated or self-serve. The full policy is shown before payment and included in your agreement. Your private reservation page lets you review cancellation and the refund before confirming.
Something else in mind? Tell us your plan.